Shipping Policy

SHIPPING TIMES

*Please note that processing time may take up to 3 business days.

Some packages may experience a 1-2 week shipping delay due to factors affecting logistics.

This may also impact our ability to offer Free Shipping to certain countries. We have added the option of private couriers at checkout.

REGIONS:

NORTH AMERICA

  • USA: 9-15 Business Days
  • Canada: 7-15 Business Days
  • Mexico: 8-15 Business Days

EUROPE

  • United Kingdom: 7-15 Business Days
  • Ireland: 10-15 Business Days
  • Germany: 7-15 Business Days
  • Switzerland, Sweden, Belgium & Denmark: 7-15 Business Days
  • France: 7-15 Business Days
  • Italy: 5-15 Business Days
  • Rest of Europe: 5-15 Business Days

AUSTRALIA

  • Australia: 4-12 Business Days
  • New Zealand: 4-12 Business Days

AFRICA

  • South Africa: 6-12 Business Days
  • Rest of Africa: Local Post 10-20 Business Days

ASIA

  • Singapore: 7-10 Business Days
  • Malaysia: 6-12 Business Days
  • United Arab Emirates: 7-12 Business Days
  • Saudi Arabia: 7-12 Business Days
  • Rest of Asia (Local Post): 10-15 Business Days

SOUTH AMERICA

  • All of South America: Local Post 10-20 Business Days

DELIVERY RESTRICTIONS

We are currently unable to deliver to certain countries, including:

Curaçao, Guernsey, Dominican Republic, Guadeloupe, Aruba, Barbados, Bolivia, Martinique, Palestinian Territories, Peru, Sint Maarten, Jersey, Fiji, French Polynesia, Maldives, Myanmar (Burma), New Caledonia, Bahamas, Bermuda, Cayman Islands, Chile, Costa Rica, Ecuador, Guatemala, Jamaica, Trinidad & Tobago, Turks & Caicos Islands, Puerto Rico, Guam, Honduras, Mauritius, India, Bhutan, Papua New Guinea, Paraguay, Argentina, Timor-Leste, Egypt, Venezuela, Andorra, El Salvador, Sri Lanka, Kenya, Uruguay, Nigeria, Colombia, Uganda, Nicaragua, Afghanistan, Algeria, Armenia, Botswana, Cook Islands, Faroe Islands, Gambia, Georgia, Ghana, Gibraltar, Greenland, Iraq, Jordan, Kazakhstan, Malawi, Moldova, Montenegro, Mozambique, Namibia, Nepal, Seychelles, Tanzania, Tunisia, Zambia, Zimbabwe, Panama, Brunei, Macao SAR China, Somalia, Cameroon, Kosovo, Morocco, Pakistan, Bangladesh, Suriname, Guyana.

HANDLING

All orders will typically be dispatched within 1-3 business days from our warehouse, and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Kiddo Care Kit is not responsible for delays, lost or damaged shipments, or orders sent to incorrect or invalid addresses. We strive to ensure you receive your parcel in a timely manner and will assist as much as possible to trace a missing parcel. Kiddo Care Kit is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

Kiddo Care Kit is in no way responsible for any customs or import charges incurred by the customer from the shipping service.